Windows Cheif Bows Out

REDMOND, Wash.--Sitting behind a one-way mirror, a white-haired man struggles to access a shared music library within Windows Vista.

"I'm lost," he says. "I'm in trouble here."

On the other side of the glass, several Microsoft executives try to talk him through the experience. Thousands of people have gone through similar tests inside Microsoft's usability lab. But on this day, February 1, 2006, the person inside Building 28 isn't just some random beta tester. It's Windows boss Jim Allchin.

Read more...